Our Payment Policy

20% deposit at the time of booking
Balance of 80% payment must be received 35 days prior.
We accept bank transfer or wire transfer. Credit cards such as American Express and Visa
Cheques:
Kindly note that Incentive Travel prefers payment by bank transfer or credit card (credit cards have certain restrictions, please contact us).

NB: We can only accept payment by cheques 6 weeks prior to departure.

STANDARD CANCELLATION POLICY
In the event of cancellation or variation of services for whatever reason the company shall be entitled to charge cancellation fees as set out here under:

* Cancellation received between 30 days and 10 days prior to commencement of services shall be charged at 25% of the total cost of services.
* Cancellation received between 9 days and 2 days (48hours) prior to commencement of services shall be charged at 35% of the total cost of services.
* Cancellation received within 2 days (48hours) or after commencement of services shall be charged at the full cost of services.

The liability to reimburse the Company for the cancellation fees, non-refundable booking fee, no show fees, administration fee and the like shall in no way limit or restrict the general rights of the Company to collect damages for breach of contract.